Employment at HomeWorks

Employment at HomeWorks

About HomeWorks Tri-County Electric Cooperative  
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      At HomeWorks Tri-County Electric Cooperative, we constantly seek to bring energy, comfort, and communications solutions to our member-owners and customers, to enhance their quality of life. We develop and reward employees who help meet our goals, and we embody the cooperative principles as we work with our partners to fulfill our mission.

     The mission of our 80 full-time and 5 part-time employees, along with our board of directors, is to provide our member-owners and customers with energy, comfort, and communications solutions that will enhance their quality of life. In our culture, we like to try out new ideas and maintain a learning environment. We promote and maintain a safe workplace, encourage leadership and cross-training, and we’re a fun place to work.

      Some history: HomeWorks Tri-County Electric Cooperative has brought electric service to mid-Michigan since 1937. More recently, we have provided propane and high speed satellite internet services to our area. Today, we're in the first phase of building a fiber network to create the utility of the future and make high-speed internet access available to all of our members.

      Our reputation for reliability and outstanding customer service is based on 80 years of employees committed to building a safe, reliable, customer-friendly utility. Our customer satisfaction scores reflect that, as we perform at the top of our industry in regular surveys. And as a part-owner of Wolverine Power Cooperative, we are one of Michigan’s renewable energy leaders.

      Our main office and an operations center are located just west of Portland; we have a second office and operations center at Blanchard. We currently deliver reliable electricity to families and businesses in parts of 13 mid-Michigan counties. Our Tri-County Electric People Fund has granted over $2 million to families and organizations in need across our service area, with funds donated by members who round up their monthly electric bills. We also took part in Michigan’s Partners for Power program in 2015, sending linemen to a remote mountain village in Guatemala to help the village bring electricity to their homes.

We currently have 1 opening:

Information Systems Technician

CAREER OPPORTUNITY:

Job Title:  Information Systems Technician             FLSA Status:  Non-Exempt

Reports to: CIO                                                       Location:  Portland Office

ABOUT HOMEWORKS:

At HomeWorks Tri-County Electric Cooperative, we constantly seek to bring energy, comfort, and communications solutions to our member-owners and customers, to enhance their quality of life. We develop and reward employees who help meet our goals, and we embody the cooperative principles as we work with our partners to fulfill our mission. HomeWorks is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

POSITION OVERVIEW:

Assists in the administration of the information systems of the Cooperative, including hardware, software, WAN and LAN networks, and telephone communications systems. Troubleshoots related problems coordinating solutions with senior management.

GENERAL RESPONSIBILITIES:

  • Assist in managing the performance of the cooperative’s LAN, WAN, SAN, and telephony equipment, and solve problems as they arise
  • Knowledge of PC applications, Windows workstations and server, and Microsoft Office programs to assist users
  • Install configure and maintain the cooperative’s end-user equipment which may include laptops, PCs, tablets, iPads, telephones, printers, peripheral equipment, or other smart devices
  • Some familiarity with Linux operating systems
  • Manage and maintain Active Directory Services for the cooperative
  • Troubleshoot ISP and corporate TCP/IP implementations in a LAN/WAN environment including DHCP and DNS
  • Respond to inquiries and requests for assistance by end-users with the cooperative’s IT systems and end-user computers
  • Make timely and accurate moves, adds, and changes to user accounts to user accounts and equipment in supported systems
  • Follows and supports cyber security practices
  • Diagnose problems, identifying solutions and implementing new systems
  • Coach and direct the abilities of others
  • Work effectively as a part of a team to suggest changes in processes, procedures, and activities; seek to build consensus and cooperation from other personnel
  • Must be willing to attend and participate in meetings of the Cooperative or associated organizations outside of normal working hours
  • Keep supervisor informed and seek advice and counsel on special problems in which assistance is needed or which may require attention
  • Position supports both Portland and Blanchard locations and frequent travel to Blanchard will be necessary

QUALIFICATIONS:

  • Associates degree in Business Administration, Computer Sciences or equivalent
  • Prior experience in PC and/or computer network troubleshooting preferred

HOW TO APPLY:

Please send resume and cover letters by Wednesday, 12/12/2018 to:

Angel McCliggott, Human Resource Specialist: amccliggott@homeworks.org

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